CEO lifts the lid on what the firm is doing to navigate "extremely challenging environment"
Wholesale lender is hoping the long-term strategy will pay off big in the end
Focus on one market is key to performance amid pressure
Executive shake-up comes on the heels of the retirement of the company's head
Training hub is tailored to support wholesale originators nationwide, CEO says
How one company is providing a customer-centric lending experience to the advantage of brokers
