David Lykken: We’re all in this together

In a typical mortgage banking institution, there's a lot of debate over who should be the superstar -- but successful organizations are the ones that put interoffice politics aside and work together

By David Lykken
Special to MPA

 
If you're a football fan, I want you to do me a favor. Take a moment to list your top five to ten favorite players. They could be existing players or past players--it doesn't really matter. Now, look at that list. What positions do those players play? Quarterback? Running Back? Wide Receiver? How about Left Tackle? Is there a Left Tackle on your list? My guess is that there probably isn't.
 
But without the offensive linemen in football, the quarterback is completely vulnerable, the running back would not be able to gain a single yard, and the wide receiver will never have a single pass thrown to him. Football is a team sport. While we may idolize certain players, every position is essential to allowing the team to be the best it can be – even the offensive linemen.
 
In the typical mortgage banking organization, there is often a debate over who should be the superstar. Production says, "I'm most important, because I bring in the business." Compliance says, "I'm most important because, without me, you wouldn't have a business." Each department wants to be the prima donna – each department wants to be the quarterback.
 
But the successful organizations are going to be those who can learn to work together. They're going to be those organizations who can break down the silos and function together with open communication as well-oiled machines. In the future, the quality of the relationship the organization has with the market will be the quality of the relationships the members of the organization have with each other.

David Lykken is 40-year industry veteran who has been an owner operator of three mortgage banking companies and a software company. As co-founder and Managing Partner of Mortgage Banking Solutions, David consults on virtually all aspects of mortgage banking with special emphasis executive leadership development, corporate strategic direction and implementation as well as mergers & acquisitions. A regular contributor on CNBC and Fox Business News, David also hosts a successful weekly radio program called “Lykken On Lending” (www.LykkenOnLending.com) that is heard each Monday at noon (Central Standard Time) by thousands of mortgage professionals. Recently he started producing a 1-minute video called “Today’s Mortgage Minute” that appears on hundreds of television, radio and newspaper websites daily across America.