Head is instrumental in the company's servicing expansion push
CMG Financial has appointed Courtney Thompson (pictured) as executive vice president of servicing as part of its expansion strategy.
Thompson and her team will play a key role in developing CMG’s servicing strategy, allowing it to expand products and technology, the mortgage banking firm said in its press release. The 20-year mortgage fintech veteran will also help the company pursue growth in categories outside its core business in the loan origination space.
“Servicing is the longest relationship a homeowner has with a financial institution,” said CMG founder and CEO Christopher George. “Focusing on the servicing experience allows us to build that long-term trust with homeowners and ‘show up’ for them during all the ups and downs. That’s what it means to be a CMG customer – you get our best 100% of the time. So, we’re excited to build that lasting relationship with our customers in the homeownership lifecycle.”
Prior to joining CMG, Thompson served as chief product officer at Sagent and was senior vice president of servicing at Flagstar Bank before that. She’s also the founder of Consigliera, a tech and services provider for the mortgage industry.
“I’m thrilled to embrace the hat of servicer for this important role with a company I trust – one that has shown it genuinely cares about its customers,” Thompson said. “By deploying our consumer-first strategies in servicing, we will differentiate CMG as the right marketplace leader.”
CMG originates loans through three channels: retail, wholesale, and correspondent lending. The firm recently extended its retail footprint in Massachusetts by opening a new branch.
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