Dawn Adams, Senior vice president of default servicing, RoundPoint Mortgage Servicing Corporation

Senior vice president of default servicing
RoundPoint Mortgage Servicing Corporation

Dawn Adams joined RoundPoint Mortgage Servicing Corporation in 2009; today, she oversees the company’s foreclosure, bankruptcy, property preservation, claims and REO departments. In 2016, Adams was promoted to senior vice president of default servicing at a time when RoundPoint was experiencing a rapid expansion. She successfully managed the challenges of increased volume and a growing staff by introducing automation and new controls to streamline operations, enhance organizational efficiency and maintain a risk-averse model.

Recently, she oversaw the implementation of a new software program to assist with claims filing. Adams also participates in RoundPoint’s mentoring program and volunteers with local nonprofits that help those in the foster care system.