• Focus on service as rates rock business by MPA

    With mortgage rates rising — and the Fed’s taper looming — brokers are going “old school”and putting fresh emphasis on customer service and good old fashioned marketing

  • Seven traps that keep you busy and kill productivity by MPA

    Mortgage professionals are busy people. But there are some types of 'busy' that do nothing more than sap your time. Business consultant Emma Gray identifies seven kinds of bad busy

  • Lean on leads, referrals in lean times by Ryan Smith

    As the buy-to-rent sector expands, many mortgage professionals find it harder to find borrowers who can compete with cash investors. That’s where having a good referral network and a healthy stream of leads comes in, one executive says