Better.com to add 1,000 new employees

The startup is targeting hospitality workers who've lost their jobs due to the COVID-19 outbreak

Better.com to add 1,000 new employees

As the COVID-19 outbreak decimates the economy, an online mortgage lender is growing.

Digital mortgage startup Better.com is hiring – and it’s specifically looking to hire laid-off hospitality workers, according to a report by Inman. Many hospitality professionals have seen their jobs vanish as the COVID-19 outbreak closes bars, hotels and restaurants across the nation.

“The Coronavirus pandemic has made an unprecedented impact on each of our lives,” Better.com CEO Vishal Garg told employees in an internal memo. “One of the things that I find most heartbreaking to see, every time I turn on the news, is the devastation caused to local businesses with thousands of hard-working individuals being laid off in cities around the country. The hospitality industry, in particular, has suffered a historic blow.”

With mortgage rates in the basement, mortgage and refinance business is still humming despite the COVID-19 outbreak. Garg said that Better.com will need to hire about 150 people a month in sales and mortgage operations to meet demand, Inman reported. The startup plans to hire a total of 1,000 new employees this year.

Better.com is looking to hire unemployed hospitality workers in New York City, Charlotte, N.C., and Orange County, Calif., according to Inman. The company will offer virtual onboarding.

“The hard-working people of the hospitality industry will bring a continued high level of service and customer first-ethos to our sales and ops team as we grow,” Garg said in the memo. “Working in hospitality requires a customer-centric mindset and an ability to be level-headed and calm under pressure.”

Better more than tripled its business between 2018 and 2019, and was doing $700 million per month in mortgage volume at the end of last year.

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