Bell Bank Mortgage on culture, service, and success

President reveals the company's key to success

Bell Bank Mortgage on culture, service, and success

Just how crucial is culture to a company’s success? For Bell Bank Mortgage, an MPA Top Mortgage Employer winner, it encompasses all its efforts to make a positive impact in its employees’ lives.

“We have found that the key is having a culture which puts our employees first, providing an engaging, high-performing and fun environment, which allows our employees to succeed,” Bell Bank Mortgage president Tony Weick said in an exclusive interview with MPA.

Weick explains that the company has built a strong internal support system that enables it to succeed externally. Bell Bank has also laid out a foundation of trust, which is the reason why its staff remains committed and engaged in their work and provides consistently high levels of client service.

Read next: How do you retain clients?

Weick shared that the lender also offers several incentives to its team, including an employee stock ownership plan.

“With the heavy burden of healthcare costs, the wide-ranging challenges which present themselves daily and, of course, helping people prepare for their retirement, having a strong and extensive benefits package is an important factor in employee satisfaction,” he added.

“Walk the walk when it comes to providing an environment for your teammates to be appreciated and excited, do what is right no matter if anyone is watching, and provide the tools and training to ensure employees can be successful and have fun completing their goals.”

You can read the Top Mortgage Employers special report here: What makes employees happy.