He will retain current responsibilities, on top of his new administrative functions
Mr. Cooper has announced that its current vice chairman and chief financial officer, Chris Marshall (pictured), will take on the role of president, while chief operating officer Tony Ebers has resigned to pursue other opportunities.
In his new role, Marshall will have operational oversight on Mr. Cooper’s originations and servicing segments and other critical business functions, including technology and digital transformation. He will also retain his existing responsibilities as CFO until the firm finds a replacement.
“We believe we can grow our servicing portfolio to $1 trillion while delivering excellent service to our customers and investors, generating consistent returns on equity and cash flow, and providing a great working environment for our teammates,” Mr. Cooper chairman and CEO Jay Bray said. “With his long track record at major financial institutions, and the contributions he’s made at Mr. Cooper over the last two and a half years, Chris is the right person to lead the business units forward towards this goal.”
Marshall has been with the mortgage lender since 2018, having previously served as chief financial officer of Capital Bank. Mr. Cooper said in a release that he had been instrumental in reshaping its financial function, strengthening the balance sheet, and driving higher financial performance. He has also held various executive positions at Bank of America, Fifth Third Bancorp, and Ally Bank.
“I am totally committed to our core mission of helping customers achieve their homeownership dreams and believe that this mission offers an exciting growth opportunity for Mr. Cooper and our teammates,” Marshall said.
Commenting on Ebers’ departure, Bray said: “Since joining our team nearly six years ago, Tony Ebers has had a tremendous impact on the organization, driving the growth of our originations business, improving efficiencies in servicing, and leading multiple transactions, while positioning himself as a fierce advocate for our cultural transformation. I join the board, executive team, and teammates at all levels of the organization in thanking him for his service to the company and wishing him the best in his next steps.”