Craig Hall

Clients not customers: why advisers need to retain business leads over the long-term

Despite the significant disruption caused by COVID-19, the intermediary mortgage market adapted well to the challenges of remote advice, having continued to help many achieve their homeownership ambitions.

Clients not customers: why advisers need to retain business leads over the long-term

Advisers will need to embrace technology to manage record-breaking demand

Despite concerns over how the housing market would respond to the COVID-19 pandemic, activity has increased to record levels in recent months.

Advisers will need to embrace technology to manage record-breaking demand

Technology is essential when it comes to picking conveyancing partners

As consumers move towards exchange and completion, attention is likely to turn to conveyancers, who face an uphill struggle to manage a wave of activity.

Technology is essential when it comes to picking conveyancing partners

What supermarkets can teach the mortgage market about the COVID-19 crisis

In these difficult times, it can pay to see how other industries are reacting to the crisis to improve how we support our clients.

What supermarkets can teach the mortgage market about the COVID-19 crisis

Intergenerational wealth: an opportunity to be embraced

With so much wealth transferring between generations, these conversations are more important than ever before.

Intergenerational wealth: an opportunity to be embraced

The value of advice: product transfers vs remortgaging

Incorporating relevant and up-to-date product transfer and remortgage strategies are vital.

The value of advice: product transfers vs remortgaging

L&G: 2017 is the year of the new build

The new build sector has the chance to reshape the nature of our housing market, says Craig Hall.

L&G: 2017 is the year of the new build