Saffron Building Society's chief executive on rebuilding mortgage origination, lending growth ambitions and why the biggest risk is doing nothing
And new research shows that kind of AI mistake is common, not rare
Nicholas Mendes warns the industry risks sleepwalking into unsustainable AI dependency
Some firms have already started ‘social skills boot camps’- should you do the same?
Operational transformation, not AI adoption, is the metric that matters in specialist finance, says Crystal SF's operations director
RICS research finds regular use growing but personnel shortages and security concerns persist as barriers
