From first search to final sale | Understanding the modern client journey

If you don’t give customers the convenience they want, you could be lagging behind your competitors in a major way.

The customer journey is evolving. “Mortgage brokers near me” and “Mortgage broker reviews” searches have become the norm. Technology has played a huge part in that. Customers look to the top results in Google and trust reviews as much as a friend’s recommendation.

What happens after you've been found? How easy is it for a customer to connect with your firm? Customers demand convenience, and mortgage businesses that don’t adapt will be left behind.

In this webinar, we will be discussing

• How the modern customer journey has changed
• What businesses can do to leverage convenience and win more customers
• Which tools can help your business adapt to meet your customers' demands