Jill Burns, Executive vice president - operations, Mountain West Financial
A mortgage industry veteran of more than 20 years, Jill Burns has a proven track record in senior operational roles. She first joined the team at Mountain West Financial [MWF] in 2012 as senior vice president of operations and now holds the role of executive vice president of operations. In addition to oversight of all back-office operational functions, Burns contributes to setting the company’s guidelines, policies and procedures. Her primary role is to ensure top-quality service and maximum productivity for all of MWF’s centralized and distributed fulfillment locations. She has successfully run a team of elite project managers that implemented a state-of-the-art Loan Operations System, and she continues to actively work on several technology integrations to create more streamlined operations workflows. Additionally, Burns successfully launched a Specialty Products Operations Center that focuses on affordable housing and first-time homebuyers.
Outside of her day-to-day duties, Burns helps raise funds for cancer and autism research, actively participates in sponsoring humane treatment of animals via the ASPCA and other venues, and keenly promotes company culture and community involvement.