Gateway First Bank taps new chief servicing officer

by Duffie Osental22 Aug 2019

Gateway First Bank has announced the appointment of Stephen Staid as its chief servicing officer.

In his new role, Staid will direct a team that will oversee customer care, investor accounting, loss mitigation, escrow administration, and operations support. He will also spearhead a variety of initiatives, including technology enhancements, operations improvements, and business development.

A mortgage industry veteran, Staid has held a variety of leadership roles in the default and mortgage servicing arena. In 2012, Staid was recruited into a senior leadership role at Bank of America, overseeing non-default servicing operations and the bank’s mortgage related companies, including the title company, appraisal management company, and others. In 2017, Staid was tapped by PHH to lead their $160 billion mortgage servicing business.

“Staid brings unique industry expertise as a former executive with top-tier financial institutions,” said Stephen Curry, chief executive officer of Gateway First Bank. “His wealth of knowledge in mortgage servicing will position Gateway to become one of the nations’ leaders in mortgage servicing businesses in a highly competitive environment.”

“Having been involved in mortgage servicing for most of my professional career I am thrilled to join Gateway to help them expand and grow,” said Staid. “I have been a fan of Gateway from a competitor standpoint and now excited to join a world-class team.”