Mortgage lenders in the United States face some of the lowest customer retention rates of any major industry, often retaining just 18% of their borrowers on future mortgage transactions.
It’s time for lenders to adopt a different strategy to increase retention rates and improve customer service.
In this free white paper from Sales Boomerang, discover why an automated borrower retention strategy is a necessary utility for lenders that are beating the customer retention odds in today’s ultra-competitive market. Topics include:
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