The importance of trust and communication in your team

In the end, it doesn't matter how talented people on your team are if they can't work well together

By David Lykken
Special to MPA

When doing your recruiting and building your corporate culture, there's always a temptation to focus exclusively on individual talents. Of course, you want to hire people who can do their jobs and you want to create roles in which people thrive. But if you're only relying on the talents of your individual employees, it's going to be a disaster.
In the end, it doesn't matter how talented people on your team are if they can't work well together. Trust is the great door-opener for communication. When you create an environment in which people feel they can trust one another, your everyday business operations flow much more seamlessly.
When you bring new people onto your team, you'll want to consider two things beyond their abilities to perform their job functions--what your existing employees think of the candidate and how well the candidate communicates with others. Take these into consideration, and it will save you a lot of headaches down the road.

David Lykken is 40-year industry veteran who has been an owner operator of three mortgage banking companies and a software company. As co-founder and Managing Partner of Mortgage Banking Solutions, David consults on virtually all aspects of mortgage banking with special emphasis executive leadership development, corporate strategic direction and implementation as well as mergers & acquisitions. A regular contributor on CNBC and Fox Business News, David also hosts a successful weekly radio program called “Lykken On Lending” ( that is heard each Monday at noon (Central Standard Time) by thousands of mortgage professionals. Recently he started producing a 1-minute video called “Today’s Mortgage Minute” that appears on hundreds of television, radio and newspaper websites daily across America.