HTB names head of broker support

Senior underwriter gets promoted to the newly created role

HTB names head of broker support

Hampshire Trust Bank (HTB) has appointed Greg Barnard (pictured) as head of broker support within its specialist mortgages division.

Barnard, who has 15 years of experience in underwriting, takes up the newly created role after spending five years in the bank’s underwriting team, with two years as a senior underwriter.

In his new post, Barnard will take on day-to-day management of the lending managers and will focus on ensuring quality and speed of service. He will serve as the primary point of escalation for brokers for new business queries or issues.

Barnard will also be the sales team’s first point of contact when assessing new deals, having extensive knowledge of HTB’s criteria, and providing underwriters with more capacity to focus on supporting deals at offer and completion.

“Central to our proposition is providing brokers with the essential support they require, consistently delivering on serviceability, and ultimately clearly defining the possible, not impossible,” said Andrea Glasgow, sales director for specialist mortgages at Hampshire Trust Bank.

“Greg will play, and already has done in his time here, a pivotal role in our success, underlining HTB's unwavering commitment to championing landlords and property investors with their specialist property finance requirements.

“With the introduction of this new role, I’m thrilled Greg continues to build upon his renowned profile and will further collaborate with our sales team, and beyond.”

Commenting on his appointment, Barnard said he was honoured to be given the opportunity to represent the bank in the new role.

“My focus is to ensure we consistently deliver for our brokers, and to do that will mean further drilling down into the finer details of the business to ensure our service levels remain award-winning,” he pointed out.

“Managing our lending managers, supporting the sales team with assessing new deals and having the ability to be the primary point of escalation, means a truly connected overview of the brokers’ journey through each and every deal, and will bring a positive impact to the relationships we value.

“I cannot wait to start working with our broker partners and our sales team to help grow and drive the business forward.”

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