Tech provider enhances mortgage platform
Mortgage software provider Smartr365 has launched several features and enhancements to its platform, aimed at improving the experience of brokers sourcing protection packages for clients.
Advisers can now use the Smartr365 platform to capture client demands and needs intuitively, add multiple benefits per case – syncing them directly with Solution Builder, and choose a streamlined protection focused fact find view.
They can also move seamlessly between documenting client needs and sourcing protection quotes, use the enhanced integration with Solution Builder to capture and sync multiple protection products and quotes, and add more than one benefit within a policy using a new multi-benefits feature.
Smartr365 said it had introduced these developments to support the broader, sharpened focus on customer outcomes across financial services in the UK, brought in by new regulation from the Financial Conduct Authority in July 2023 – the new Consumer Duty.
The new features, it added, have been designed to ensure that the platform seamlessly handles the documentation of the compliance and administrative tasks to allow advisers more time for client communication.
“The ongoing cost-of-living crisis has left many in a compromised financial situation, highlighting the importance of having comprehensive protection packages in place,” commented Thora Kehoe (pictured), chief product officer at Smartr365.
“We designed and built these latest features in order to help brokers to introduce higher standards of consumer protection. Consumer protection is of the upmost importance, and all the tools we build are designed with this in mind.
“We are passionate about digitising the mortgage market more widely, and today’s changes are also testament to this commitment – we are confident that they will help to develop a user-friendly experience in what can be a very complex area.”
Want to be regularly updated with mortgage news and features? Get exclusive interviews, breaking news, and industry events in your inbox – subscribe to our FREE daily newsletter. You can also follow us on Facebook, Twitter, and LinkedIn.
