Bill Packer, Chief information officer , American Financial Resources
Chief information officer
American Financial Resources
As chief information officer at American Financial Resources [AFR], Bill Packer is the driving force behind numerous B2B and B2C technology solutions that have streamlined and improved the way mortgage lenders communicate with their customers, including a wholesale broker loan portal, a renovation- and OTC-focused portal, a loan rate comparison tool, Amazon Alexa integration, and unique a DocuSign feature. The development of these tools underscores not only AFR’s pioneering mindset, but also its commitment to ensuring an optimal experience for both brokers and lenders.
Boasting more than 25 years of experience in a variety of leadership roles in sales, operations, project management, e-commerce, retail banking, consumer and mortgage lending, and technology, Packer joined AFR in June 2015. He also serves as the executive vice president of its technology services subsidiary, Lendersoft.