Kristy Fercho, Wells Fargo (US)

head of home lending

Kristy Fercho has commenced as head of home lending at Wells Fargo this August, after serving as executive vice president and president of mortgage at Flagstar Bank since 2017. In this capacity, she oversees one of the nation’s leading combined home lenders and servicers, and leads a team of more than 25,000 mortgage professionals. Prior to Flagstar, Fercho spent 15 years with Fannie Mae, ultimately serving as senior vice president, customer delivery executive, responsible for the end-to-end strategy and business performance of all single-family customers in the western United States. Her experience in the mortgage industry covers mortgage originations, fulfillment, risk management, secondary marketing, servicing, technology initiatives, and regulation. Prior to Fannie Mae, she worked for eight years at PepsiCo and began her career at Baxter Healthcare. She is vice chairman of the board of the Mortgage Bankers Association and co-chair of its Affordable Homeownership Advisory Council. MReport honored her as one of the Top Women in Housing, Diversity Journal listed her among its Women Worth Watching, National Mortgage Professional named her to its list of Most Powerful Women, and the Michigan Chronicle selected her for its Women of Excellence recognition. She also made it to the 2019 Mortgage Global 100.