Wells Fargo appoints consumer lending leader

by Francis Monfort20 Dec 2017
Wells Fargo has appointed Mary Mack to lead its consumer lending business, which includes Wells Fargo Home Lending, Wells Fargo Dealer Services, and the student lending and personal lines of credit businesses that make up its personal lending organization.

The appointment expands Mack’s responsibilities as senior executive vice president, adding to her role leading the community banking organization, which she has held since July 2016. In total, Mack’s new organization employs 115,000 team members and offers financial products and services to consumer and small business customers. Mack is a a 33-year veteran of Wells Fargo.

“By combining community banking and consumer lending, we are creating a more holistic approach to delivering retail banking services to our customers, which will only enhance how we help our customers succeed financially,” Wells Fargo President and CEO Tim Sloan said. “Mary’s proven leadership skills, resiliency, and the principled way she has driven change throughout her career have earned her the respect of her customers, colleagues, and teams and the opportunity to lead this combined organization.”

Before she became leader of community banking, Mack led the Wells Fargo Advisors retail brokerage business. She will continue to serve on Wells Fargo’ operating committee and report to Sloan.

“I am incredibly excited about this opportunity to bring together these talented teams with a common purpose to provide the best in financial service and advice to our customers,” Mack said. “I look forward to engaging with the team as we chart the path forward to deliver exceptional experiences and value to our customers.”

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