Gateway Mortgage Group, one of the largest privately-held mortgage origination and servicing firms in the US, has launched a new digital mortgage experience called LinkStep.
The web-based product will enable the firm’s 500-plus mortgage originators to guide customers through the home loan application and closing process in a streamlined way.
“We’re thrilled to be able to offer LinkStep to our customers,” said Kevin Stitt, Chief Executive Officer at Gateway. “We’ve utilized state-of-the-art technology to produce a more transparent experience with a home-buying tool that is not just easy to use, but also incredibly secure.”
The service enables document uploads backed by secure technology, is available on web browers and mobile devices and provides secure links to banks and investment companies, and four major payroll providers.
The firm has also launched a new website gatewayloan.com with a more streamlined look and feel.
“The Gateway Experience has always been what has set us apart,” said Gateway marketing executive Rob Rothrock. “LinkStep is a new technology that is designed to empower the interpersonal relationship between the customer and loan officer to make it even stronger.”
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