Decision comes following acquisition of regional lender by Big Four bank in 2024
Suncorp Bank will no longer accept new mortgage applications from either brokers of its proprietary channels from Wednesday, 7 October.
It comes as ANZ, which acquired the regional banking brand in 2024, continues to integrate roughly 1.2 million customers into the ANZ platform.
It is understood Suncorp will contact customers directly with more information about any future changes and the support available to them.
Last month, Suncorp Bank announced it will retire its brand in 2027 as part of the ANZ integration.
"As Suncorp Bank becomes ANZ over time, we’ll keep our same focus on our customers. We are committed to making this move straightforward, safe and well-supported, and ensuring customers still see familiar faces and continue to be part of a bank that helps communities thrive,” ANZ managing director Queensland and Suncorp Bank chief executive Bruce Rush said at the time.
"As customers join ANZ, they'll have access to a larger network of banking specialists and branches, leading anti-fraud technology, specialist expertise and investments in the communities we serve."
ANZ first agreed to acquire Suncorp Bank in July 2022, but the deal was blocked by the Australian Competition and Consumer Commission (ACCC) in 2023 on competition grounds, before the Australian Competition Tribunal overturned that decision in February 2024.
ANZ completed the acquisition at the end of July that year, bringing around 3,000 Suncorp Bank staff and 1.2 million customers into the ANZ Group.
At the time, ANZ had licensed the Suncorp brand for an initial five to seven years, and described the early integration period as a smooth transition for its broker partners.
Since then, the pace of integration has accelerated: ANZ chief executive Nuno Matos pushed forward the migration timeline and brought the bank's ANZ Plus digital platform to all eight million retail customers, three years ahead of the original schedule, as part of a wider 2030 strategy to simplify the group and cut operating costs.
