NatWest: Flood victims can defer repayments

The lender says that customers can also close fixed savings accounts to access cash with no ERCs, and it will allow refunds on credit card cash advancement fees.

NatWest: Flood victims can defer repayments

Mortgage and loan repayments can be deferred for up to three months by victims of the floods across England and Wales, NatWest has announced.

The lender says that customers can also close fixed savings accounts to access cash with no ERCs, and it will allow refunds on credit card cash advancement fees.

Furthermore, customers can now apply for an increased temporary credit card limit and request an increased cash withdrawal limit of up to £500.

For business customers, the bank has announced that it will offer loan repayment holidays, interest rate reductions, temporary emergency loans with no fees and overdraft facilities.

Alison Rose, chief executive at NatWest Bank, said: “We are helping customers and business owners affected by the recent flooding by providing additional credit or access to finance where needed, so they can concentrate on getting their homes or businesses back to normal.

“We would urge affected customers to get in touch with us, either by phone or in a branch, to discuss how we can help.”