Kensington Mortgages' head of new business retires

He will step down from his role this month after nearly 20 years in the financial services industry

Kensington Mortgages' head of new business retires

Kensington Mortgages has announced the retirement of its head of new business, Craig McKinlay (pictured), after five years of service at the company and nearly 20 years within financial services.

McKinlay, who will step down from his role this month, has held several senior positions over the years at Aviva, RAC, Homeserve, Lloyds Banking Group, and Kensington Mortgages. He joined Kensington as sales and marketing director, helping the specialist lender grow originations from £900 million to over £2 billion.

Prior to working with Kensington, McKinlay was commercial and channels director at Lloyds Banking Group, with responsibility for analytics, pricing, customer experience, business development, and channel engagement across retail and commercial banking. He was also mortgage new business director, responsible for overseeing mortgage sales across Lloyds Banking Group until April 2016.

With McKinlay leaving, Vicki Harris, chief commercial officer, will be extending her responsibilities to oversee Kensington Mortgages’ sales team.

Read more: Kensington Mortgages hires national account manager.

“Craig has been an invaluable and key member of Kensington Mortgages over his five years of service,” Mark Arnold, chief executive at Kensington Mortgages, remarked. “He’s grown our new originations business exponentially by driving our broker engagement and working closely with the rest of the Kensington team to deliver our market-leading product and service innovation.

“We want to thank Craig for all his hard work over the years, wish him the very best in the future, and to enjoy his well-deserved retirement.”

Commenting on the announcement, McKinlay said he has enjoyed the last five years of working at Kensington.

“Under Mark’s leadership, we have transformed both Kensington Mortgages and the specialist lending sector,” he said. “I leave a fantastic team behind me who will take the business to even greater heights and continue to build our approach of customer facing innovation. Finally, I would like to thank the mortgage brokers and national accounts who have been so critical to our success.”