Follow FCA call for client focus

Alexander Burgess is a director of British Money

 

News last month that the IMF raised its prediction for UK growth from 1.9% to 2.4% was a shot in the arm for the economy.  The CML’s predictions for mortgage lending this year was equally buoyant – an increase in gross mortgage lending to £195bn.

This optimism, coupled with a determination from the FCA to ‘encourage’ greater corporate governance and client focus amongst its members and a robust plan from the FOS detailing how it’s going to resolve a record-breaking 320,000 PPI cases, will all contribute to what stakeholders hope will be a ‘momentous year’.

 

I believe lenders too deserve to have a momentous year.  In the absence of any publicised strategies, I certainly hope they answer the FCA’s call for better client focus and give customers options to protect their funds, via insurance, when offering a mortgage.