Well, that was a strange one… The year brought a range of challenges, from working-from-home and a complete dry-spell in March, to a surge of inquiries and cases after the stamp duty holiday; overwhelming both intermediaries and lenders.
But ignoring it will kill your business.
We’ve pulled together our own remote working scale to help you figure out where your firm fits and how you can level-up.
If you’re struggling, talk to someone, keep the communication going within teams and work together to make this transition work for everyone.
It’s five to 25 times more expensive to acquire a new customer than to retain an existing one.
Did you know it’s five to 25 times more expensive to acquire a new customer than to retain an existing one?
The proposed changes could have a big impact on remortgages.