Beyond Bank

Office address: 100 Waymouth Street, Adelaide, South Australia 5000
Year established: 1958
Company type: banking
Employees: 700+
Expertise: banking, financial planning, financial services, and insurance
Parent company: N/A
CEO and key people: Jake Bromwich, CEO
Financing status: -

Beyond Bank is one of the biggest customer-owned mutual banks in Australia. With a history spanning over 60 years, the bank has made a name for itself as one of the best banks in Australia and the world. Beyond Bank is not just a bank; it’s also an institution dedicated to delivering value to its customers and the communities it serves.

History of Beyond Bank

Beyond Bank Australia was established in 1958 with a vision to go beyond traditional banking, focusing on mutual benefits for its members rather than shareholder profits. This ethos has guided its evolution from a small credit union to one of Australia's largest customer-owned banks.

Beyond Bank strives not to be the biggest bank, but the best bank. It reached this goal in 2022 after being named the best bank in Australia.  Beyond Bank has also been Certified B Corp since 2015.

Products and Services of Beyond Bank

Beyond Bank offers a comprehensive suite of financial products and services tailored to meet the diverse needs of individuals, businesses, and community organisations. Key offerings include: 

  • personal banking: savings accounts, term deposits, personal loans, and credit cards
  • home loans: a variety of home loan options catering to first-time buyers, investors, and those looking to refinance
  • business banking: business accounts, loans, and merchant services designed to support business growth and efficiency
  • community banking: unique banking solutions for not-for-profits and community organisations, emphasising partnership and support
  • financial planning: expert advice and planning services through a partnership with Bridges Financial Services, covering insurance, retirement planning, wealth accumulation, and superannuation

Culture at Beyond Bank

The culture at Beyond Bank is underpinned by a commitment to its people, profit with purpose, and the planet. It's a workplace where diversity, inclusion, and sustainability are not just valued but actively promoted.

Beyond Bank has been recognised as a B Corp, highlighting its dedication to social and environmental performance.

The bank supports its employees through various initiatives, including career development programs, volunteering opportunities, and a focus on work-life balance. Its Disability Access and Inclusion Plan further exemplifies its commitment to creating an inclusive environment for all.

About Beyond Bank CEO Jake Bromwich

Jake Bromwich brings a wealth of experience and a deep understanding of the banking industry to his role. Bromwich was appointed CEO in 2023 after an extensive search to replace longtime leader Robert Keogh.

Bromwich has a history of leadership positions across major banks and financial institutions. Before joining Beyond Bank, he was with ANZ, BankSA, Westpac, and RAMS. Throughout his career, he has promoted employee engagement and has advocated for an inclusive workplace.

The Future at Beyond Bank

Beyond Bank remains committed to its purpose of creating and returning value to its customers and communities, with sustainability at the core of its operations.  The bank’s journey is a testament to the enduring value of a customer-owned model in the banking industry.

With a solid foundation, a clear vision, and a commitment to its customers and communities, Beyond Bank is set to continue its legacy of making a positive impact well into the future.

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