The importance of the broker and lender relationship
Grant Hendry, from Foundation Home Loans, tells Mortgage Introducer TV why the company’s relationship with brokers is fundamental - it is “100% intermediary focused”, he says, in terms of service and support. Without them, the business wouldn’t be where it is today, he reflects. Hendry notes that there is “always room for improvement” but appreciates that brokers are under a lot of pressure currently. Plus, he shares the best business lesson of his career.