The move is part of a number of enhancements Woolwich is expected to make to its service proposition over the next few months, all aimed at driving online business.
David Finlay, intermediary business director for Woolwich, said: “This latest investment is just part of the current plans that Woolwich has for the intermediary market and we are firmly committed to growing our share of business. We recognise that brokers increasingly need to drive business online, so it’s been a priority of ours to deliver a website which works for them, as currently many intermediaries are using both a sourcing system and lenders website, which can slow them down.”
Enhancements made to the site include the addition of a product search facility, which allows brokers to search by product or customer type, product information on all Barclays and Woolwich mortgages and a local intermediary business manager search tool.
Registration for the site takes two working days and once this has been completed, the broker can complete online application-in-principles, e-Key Facts Illustrations (KFIs) and track cases through the site.
Finlay added: “Our aim is to develop a world class offering making it easier for intermediaries to do business with us. This is clearly the future and we see ourselves as a key player within the industry in making this happen.”
Jason Richardson, director of YooToo Financial Services, welcomed the changes. He said: “The changes Woolwich has made to its website sound good as its old offering was a bit outdated in terms of getting hold of information. You had to go through different stages and the process was a bit laborious. It’s a move in the right direction and it should help us place more business with it.”
