What the lenders said

John Heron, Paragon Mortgages

“We will be capable of issuing KFIs from ‘Mortgage Day’ but we will continue only to offer buy-to-let products as we do at present which do not require KFIs to be issued.”

Mike Perry, Amber Home Loans

“Amber will have a web-based KFI for ‘Mortgage Day’ and as a back-up the intermediary will be able to contact Amber and obtain a KFI via a fax copy or by post.”

Sally Lauder, Alliance & Leicester

“Our online KFI will be ready and fully compliant as from 1 November 2004. We are confident that it is 100 per cent accurate. Our online system is highly robust and has contingencies built into it to ensure it remains so.”

John Maltby, Kensington Mortgages

“I can confirm that our online KFIs are ready, fully tested and compliant for ‘Mortgage Day’ and we also have back-up systems and contingency plans.”

Malcolm Graham-Jones, Bath Investment and Building Society

“We are expecting the last portion of the work to be completed by our computer system supplier ahead of deadline to make our system KFI-compliant. We have already built a contingency system which has been tested and is compliant and takes us right through to the production of compliant offers.”

Jennifer Blackwood, Intelligent Finance

“Intelligent Finance can confirm that its online KFIs will be ready and compliant on ‘Mortgage Day’. We have a workaround in place as a Plan B but are confident that it won’t be necessary as we have been testing our online KFIs in a model office environment for some weeks and they are working well.”

Fred Fisher, Holmesdale Building Society

“I confirm that our KFIs and back-up systems are in place.”

Guy Batchelor, Platform

“I can confirm that compliant online pre-sales KFIs will be available by ‘Mortgage Day’. If we were unable to provide pre-sale KFIs online we could supply paper ones if we needed to.”

Michael Gutsell, Bristol & West

“We don’t forsee any problems with our KFIs on or after ‘Mortgage Day’ and I can confirm that they will be up and running at the right time. We have had a team of experts working on mortgage regulation activity for a long time now and one of their key tasks has been to make sure that there is adequate contingency in place in case of problems.”

Trevor Child, Capital Home Loans

“Our KFIs will be available from 1 November for all products through our two websites, chlmortgages.co.uk and ipmortgages.co.uk. We have an independent offline KFI system backed by helpful staff should intermediaries experience online problems.”

Steve Walton, Future Mortgages

“We confirm that our online KFIs will be ready and compliant by ‘Mortgage Day’. In addition we will be issuing a detailed help sheet for brokers explaining how to produce a KFI on the web.”

Paul Field, West Bromwich Building Society

“We can produce a KFI from our in-house Mortgage Quotation System (MQS) if necessary. In addition, we have received confirmation from the major sourcing system suppliers that our products are compliant on their software.”