The attempt to make lenders responsible for the advice of intermediaries that appeared implicit in the earlier cluster reports on this subject have disappeared and I doubt that many could take exception to the worked example in the mortgage product life cycle. The only remaining issue is for the FSA to agree that in the mortgage market, the vast majority of products are mass market and that, therefore, their targeted product development issues are not really applicable.
Linda Will
Managing director
Accord Mortgages
