Nathan Mollett, head of asset finance at United Trust Bank, said: "Louise brings a huge amount of hands-on business transformation experience and will work alongside me in ensuring the asset finance division is fit to support our ambitious growth plans.”
United Trust Bank (UTB) has appointed Louise McIntosh (pictured) to the newly created role of asset finance head of operations.
McIntosh has worked in asset finance for over 15 years with funders including Aldermore Bank, ING and Amicus, and has experience in business transformation within the sector and in delivering new asset finance business operations systems.
She played a role in re-platforming Hampshire Trust Bank’s Asset Finance operations last year, with a successful 12-week implementation.
As asset finance head of operations at UTB, McIntosh's initial focus will be leading investment in the development and implementation of a new asset finance platform, with the aim of delivering high levels of broker and customer service, accelerating turnaround times and enabling quick broker pay-outs.
Nathan Mollett, head of asset finance at UTB, said: “Moving forward it’s vital that we implement systems and processes which enable us to continue delivering a great service and broker experience whilst completing increasing numbers of deals.
"Louise brings a huge amount of hands-on business transformation experience and will work alongside me in ensuring the asset finance division is fit to support our ambitious growth plans.”
McIntosh added: “This is an exciting time at UTB with Nathan and the team developing their AF proposition and writing lots of new business.
"With an already strong customer focus and ambitious plans for the future, I am really looking forward to working with the team to develop a new platform supporting the bank’s growth and enhancing the end-to-end customer experience.”