The human touch

According to TCF Debt Solutions’ managing director Andy Moody, people with debt problems really need the chance to talk. He said, “Time after time, the response was emphatic. Customers with debt problems find that simply talking to someone sympathetic is a first and most important step towards taking the necessary steps to getting out of debt. Many people have been struggling for a while and not been able to talk about their problems, so it comes as a relief to realise that they are not alone and that there are ways to overcome the problems they are facing.”