Some brokers may lose Abbey Additions when it goes fully online

The ‘Abbey Additions’ portal is a sales platform used by intermediaries to set their clients up with Abbey home insurance products. The portal was recently upgraded from an offline platform to an online version aimed at making insurance sales easier, quicker and more profitable for brokers. The new site went live on 21 May, 2009, and now, after a four month transition period, the offline version is to close down and will only be used for tracking applications. All intermediaries who use the platform will need to be re-registered on the new online version by 21 August.

Despite numerous communications alerting intermediaries of the change, over 1000 brokers who regularly use the system, still have not registered and face being unable to log on to the site at the end of the month. Brokers who are still using the offline version of Abbey Additions are also already losing out on revenue as the online version is currently paying an enhanced commission in the hope of encouraging brokers to switch over to the new system.

Ricky Okey, Managing Director of Abbey for Intermediaries, said: “The deadline for the change over is approaching imminently and we are concerned that many brokers who regularly use the platform have not heeded our advice and registered on the new online version.

“Not only are these brokers at risk of losing access to the platform after 21 August, but they are also missing out on making more out of their sales as the new version offers enhanced commission. We strongly urge all intermediaries to take notice of the approaching changeover date and take the necessary action to make sure they do not miss out.”