Scot Wid pays 99% of life and critical illness claims

A total of 9,639 individuals and their families were helped with the financial and emotional impact of critical illness or death.

Scottish Widows paid more than £219m in life and critical illness claims in 2015, equating to an average of more than £4m per week.

A total of 9,639 individuals and their families were helped with the financial and emotional impact of critical illness or death.

The company paid out just under 99% (98.9%) of life claims, remaining in line with the claims paid in 2014, and 90.5% of critical illness claims, an increase of 0.9% compared with 2014.

The total number of claims paid for life cover was 7,649 and for critical illness it was 1,990.

Since January 2000 the total combined amount Scottish Widows has paid out to its customers across both life and critical illness claims stands at £2.1bn.

Scott Cadger, head of underwriting and claims strategy at Scottish Widows, said: “We’re committed to paying as many claims as possible and as quickly as possible in order to help our customers when they’re at their most vulnerable.

“We’ve worked with charities and industry experts to speed up our time taken to pay claims by more than 35% over a period of 18 months.”