Howe joins from Saffron Building Society where she was chief customer officer.
Openwork has appointed Sarah Howe to chair its new Customer Protection Panel.
The role will mean Sarah is responsible for ensuring that Openwork’s proposition development and promotion appropriately meets customer requirements and expectations.
Howe will continue to work at Saffron Building Society where she is chief customer officer whilst fulfilling this new responsibility.
Mark Duckworth, chief executive of Openwork, said: “We are thrilled to welcome Sarah to the team.
“Her insight, derived from considerable experience and a relentless focus on customer outcomes, will be invaluable as we ensure that our customers are provided with the very best advice and service.”
Howe added: “I’m hugely excited to be joining Openwork at this time.
“The company’s growth in recent years and ambition for the future impressed me, and I look forward to working with my new colleagues as we further develop Openwork’s proposition and service.”