She will be working onsite at some of the lender's key intermediary relationships
Specialist lender Norton Home Loans has recruited Mandy Westby (pictured) to become a roving underwriter, working with brokers to help identify solutions for their hard-to-place cases.
Westby has more than 30 years of experience in financial services, having previously held roles including mobile mortgage specialist, branch manager, and banking advisor at Virgin. At Norton Home Loans, she will be working onsite at some of the lender’s key intermediary relationships to provide first-hand assistance in placing their cases.
“Norton Home Loans has a great proposition and some really interesting niches to help brokers place difficult cases,” Westby commented. “Often, these cases can be complex and need to be discussed in detail, so I will be working onsite with brokers to ensure we maintain an open dialogue and offer the best possible service.”
Read more: Norton: 80% of brokers expect more specialist resi business in 2022.
David Binney, head of sales at Norton Home Loans, said he was delighted to welcome Westby to the team, knowing that she will bring a huge amount of experience and enthusiasm to the role.
“By providing our key intermediary relationships with onsite underwriting support, we make it easier to create an open dialogue, and this helps everyone to do their job more effectively, for the ultimate benefit of the customer,” he added.
Norton Home Loans said it offers a range of specialist first charge and second charge mortgages for customers whose circumstances would see them usually rejected by other lenders for reasons including heavy adverse and non-standard construction properties. The lender also lends on Right to Buy, basing lending on the council valuation not the purchase price.
