A £150,000 online case-tracking system, which has been developed specifically to meet the ongoing needs of mortgage brokers and IFAs, is the centrepiece of the company’s assault on the broker community as it sets about the task of growing its distribution channel by as much as 30 per cent over the next six months.
Unlike many rival online systems, the mortgage and loans etc facility enables users to receive real-time information about how their mortgage applications are progressing. In addition, registered users are automatically fed updates twice a day and informed about the status of their cases.
“We’ve looked long and hard at what we should be offering to our intermediaries,” said Ranjit Narwal, broker relationship manager. “We are delighted with the end result. Our case-tracking system is a major leap forward for our business. It will give us real competitive edge in a crowded marketplace.
