The new service is further demonstration of the strength of the relationship between both organisations.
Under the arrangement, GMAC-RFC provides systems and on-site underwriting staff enabling the entire process to be controlled and handled in-house at Network Data’s offices - these include underwriting decisions and issuing the mortgage offer.
In addition Network Data has assigned a dedicated team for all GMAC-RFC business, whose aim is to ensure that applications are processed with minimum delay and to the highest quality.
Terry Young, Head of Operations at Network Data comments:
“One of the main attractions of this arrangement, is our ability to control and prioritize our own workloads, which in turn improves the service offered to Members throughout the whole process.
We are in discussions with a number of other lenders to offer similar services, which will be announced shortly.”
Barry Searle, Commercial Director at GMAC-RFC says:
“This is a win-win situation for both parties. We can gain from incremental business without additional strain on resources. We choose our partners wisely and are proud to be associated with Network Data, with whom we have a long-standing relationship. This initiative will enhance this relationship. “
