“This is an agreement which benefits everybody,” explained Mutual One’s commercial director David Charlton. “CallML is a market-leading anti-money laundering solution that can help the societies to comply with the requirements of ‘Know Your Customer’ legislation. We already have a strong relationship with the societies, which means Callcredit’s sales team can focus its efforts on other sectors.”
Callcredit’s sales director Rick Biggs added: “We are delighted with this arrangement. We can service the needs of the sector more easily and the societies benefit from the collective purchasing power of Mutual One. Fifty of the UK’s 63 building societies are already sourcing a range of services conveniently and cost-effectively through Mutual One.
CallML uses a wide range of approved and independent data sources, including the Electoral Roll and a full credit database to confirm identities in seconds – 24 hours a day, 7 days a week.
Recognised by the FSA, it is used by some of the biggest names in financial services, plus a growing number of lawyers, accountants and stockbrokers.
Users simply enter their customer’s personal details and details of approved identity documents that have been supplied. CallML immediately produces a pass or refer report detailing which data sets were used for identification and which provided confirmation of identity. A totally flexible solution, CallML gives users the option of setting their own pass/refer parameters.