L&G retains loyalty

Legal & General prides itself on creating loyal business partnerships with firms that it enters into agreements with to sell its mortgage-related insurance. It has presented each business partner with a personalised crystal trophy in recognition of their loyalty.

Duncan Crocker, managing director of intermediary distribution at Legal & General said: "In any marketplace, but especially in this torrid environment, it is enormously rewarding for us that so many of our large trading partners remain loyal and committed to their partnership with Legal & General. Trust of this type is rare and gives us great reassurance that we are doing a lot more things right than wrong as we evolve our proposition in order to earn the right to their business in the future. We are intensely proud of the unique strategic value this channel provides for us"