Lenders talk quality cases

It is part of its programme to ensure advisers continue to write compliant and successful mortgage business in the current climate.

The videos include segments from David Finlay, managing director of intermediary business at Barclays Woolwich, Adrian Whittaker, key accounts director at Abbey for Intermediaries, and Peter Curran, director of strategic partnerships at Lloyds Banking Group.

Accessible from Openwork’s internal portal the video advises on each lender’s changing requirements for quality as well as guidance on how advisers can avoid falling foul of fraud.

As part of its support initiative, Openwork is hosting a series of mortgage, protection and general insurance road shows across the UK to underline recent and upcoming developments and to demonstrate how intermediaries can ensure they are up to speed with the latest quality guidelines.

The events, which conclude in Belfast on Monday 22 October, are expected to be attended by more than 500 advisers.

Paul Shearman, mortgage, protection and general insurance proposition director, said: “In recent times the mortgage world has been severely impacted by the credit crunch, the resulting shortage of funding and ever tighter regulation, including the Mortgage Market Review and the FSA’s thematic review on fraud.

"In the face of these challenges, we are committed to doing all we can to help advisers remain both successful and safe when writing mortgage business, and we are pleased to work with all of our lenders to ensure that continues to be the case in this ever-evolving market.”