KGB launch end-to-end IT service

It incorporates a back office system for the entire mortgage packaging process to offer users an end-to-end sourcing, packaging and processing service.

Using I-map software supplied by Invent, this complete processing system for packaging cases enables KGB Packaging to receive enquiries and cases on-line from brokers, have a two way data transfer interaction with Tri-Gold Prospector, and generate a full generic fact find and pre-populated application form acceptable by 28 lenders.

The software enables eLIMINATE to link into lender DIP and AIP systems for quick decisions and it is capable of handling residential mortgages, commercial mortgages, secured loans and general insurance. Currently, the i-map system gives eLIMINATE full integration with six lender systems: Future, GMAC-RFC, Rooftop, SPML, Victoria, and Wave, with several more in the pipeline.

The eLIMINATE service automatically generates letters to brokers and/or letters to clients and email updates to brokers and introducers, together with remote online case tracking. The system has full marketing capabilities to help brokers keep in touch with their clients, and it features a task manager with auto diarisation of tasks. eLIMINATE is also fully integrated with the Goldsmith Williams’ GWLive case tracking system, that keeps brokers fully informed on the progress of clients’ conveyancing work.

eLIMINATE has many features that help users to maintain their compliance with regulatory requirements, including listings of all documents produced for any case in chronological order, to provide a compliance check list, and a full audit trail of all work done, data input, changes made etc for each case.

Rachel Bancroft, managing director of KGB Packaging, said: “By branding our IT service ‘eLIMINATE, we are giving out a strong message about cutting out unnecessary work, both for ourselves and our brokers, and finding the right solution for customers quickly and effectively via the system’s powerful sourcing tool.

“eLIMINATE provides full integration with lender systems that allows the seamless transfer of information without the need for the tedious and time-consuming process of re-keying it. We believe that future success in the packager market can only be ensured by providing electronic solutions to enable brokers to work faster and more effectively, so we believe our investment in eLIMINATE will greatly benefit our own business and that of our brokers. We hope to add more features to the eLIMINATE service in future, to keep KGB in the front line of technological solutions for brokers.”