IF confirms fast-track strategy

As part of the move, loans up to the value of 75 per cent will be fast-tracked.

In addition to this, IF has increased its fast-tracking for employed customers from 75 per cent to 85 per cent loan-to-value (LTV).

Initial enhancements to its fast-track income verification process last year, meant IF could advise customers or brokers whether or not they would need to supply income verification.

Since this initial change, IF has carried out research which suggested self-employed customers would benefit from the service improvements, in addition to its employed customers.

Murdo McHardy, head of mortgages at IF, commented: “This improvement highlights the importance we place on customer service as well as delivering what customers want. This will streamline the overall customer experience and provide customers with excellent service, leaving them with a good impression of IF.”

Darren Pescod, managing director of The Mortgage Broker, said: “This is a good addition as it speeds up the whole process and will bring IF up to speed with competitors. This will be welcomed by brokers and customers alike.”