Homebuyers put off by owners at viewings

Move with Us surveyed more than 100 independent estate agents from its Partner Network and asked them if potential buyers prefer it if the owner is present during the viewing with 60% of agents answering ‘no’.

Robin King, director at Move with Us, said: “Although the homeowner is the person who really knows the property best, potential buyers can often feel uncomfortable in their presence as they are unable to freely view the property and ask whatever questions they like.

“This can prohibit the potential buyer’s ability to fully explore and evaluate the property and decide whether it is their ideal home.

“Psychologically, it’s also important for a potential buyer to feel comfortable as soon as they walk through the door, picturing the property as their new home.

“Indeed, for most people, this illusion can be broken if the existing owner is present. Furthermore, if there’s any tension between the existing owner and buyer, the feelings of negativity can be associated with the property, actively putting off the potential buyer.

“Whilst we may all think we’re great at selling our own homes, owners can comfortably step aside, letting their estate agent do what they do best – sell houses!”