FSA guidance on adviser charging procedures unclear

Research from the technology firm said that more than two thirds of advisers felt not enough had been done to clarify adviser and consultation charging.

Only 4% of advisers felt the procedures were now clear.

Avelo said the city regulator’s issuance of the policy statement of Consultation Paper 11/25 earlier this year received a “somewhat tepid” response.

Around three quarters of advisers felt that adviser/provider feedback hadn’t been taken into consideration. Just one fifth agreed that the FSA had listened but missed out certain key elements.

Paul Yates, strategy and product development director at Avelo, said: “It is clear from our research that the FSA has not done enough to consider the views and experiences of the most important people in the industry; the advisers and providers who are tasked with changing their whole business model to deliver in a post RDR world .

“While it is encouraging that the regulator is approaching these issues head on, more has to be done to ensure that policies are transparent and are easily understood by the industry as a whole and not just its architects.

“If advisers are not clear, what hope do consumers have of understanding the proposals?”