These conferences will focus on current complaint topics, the handling of complaints and the ombudsman process.
Key points:
- presentations by ombudsmen and senior adjudicators
- discussion groups and case studies
- 'first-class' conference venues around the country
- refreshments, including buffet lunch
- Conferences run on a not-for-profit basis, charging £125 + VAT per delegate.
- date region event for venue
12 May- London
- independent financial advisers and intermediaries The Brewery, EC1
30 Jun- The North
- independent financial advisers and intermediaries Weetwood Hall, Leeds
13 Jul - Northern Ireland
- life, investment, banking and insurance firms venue to be confirmed
6 Oct - Scotland
- life, investment, banking and insurance firms Hilton, 1 William Street, Glasgow
27 Oct - London
- banking firms Barbican Conference Centre, London
10 Nov - London
- insurance firms Barbican Conference Centre, London
1 Dec - London
- life and investment firms Barbican Conference Centre, London
