First stage of Capita Enabler completed

Quay Software’s client management technology and Webline’s quote and apply portal have been connected, allowing information to be freely exchanged in both directions between the two platforms. There is also a new commercial model which allows all Quay users to use the Webline portal at no extra cost.

The development enables Quay and Webline’s 20,000 users to move seamlessly between systems, automatically importing quote and application data from one system to the other. Webline and Quay already link up with 33 providers, and have plans to extend the number of products and providers by the end of the year.

Paul Holland, chairman of Webline, said: “This is a major advancement which will increase operational efficiency within the industry. Our experience shows that for every 100 items of data that have to be entered when advisers apply for a specific product, approximately 60 of them can be completed directly from the back office.”

Roland Rawicz-Szczerbo, director at Quay Software, said: “This integration is a major leap towards equipping advisers with the tools to gain control of their business and generating new opportunities.”

Ian McKenna, director at The Financial Technology Research centre, said: “The move is a natural progression and marks a significant step in the next stage of Capita’s development since it acquired the two firms. It is an important priority for advisers doing new business that there is no added cost and that integration is seamless.”

The announcement follows Webline’s extension of its data integration capability with Bluecoat Software. The service enables users to use BlueCoat’s specialist product, FinPlan, to automatically transfer additional data such as quotations, comparisons and new business submissions.