Bristol and West launches new website for intermediaries

Intermediaries will be able to visit the site and look at all Bristol and West products. The site will also feature information on products, guides to charges, a payment calculator and a rental calculator for buy-to-let mortgages. There is also a separate page on the website listing frequently asked questions about Bristol and West’s products.

Intermediaries will need to call up to register for the site where they will be given a unique user ID and password within 24 hours.

After logging onto the site and submitting an application, the lender promises a decision within 3 minutes. The lender will accept or decline the application straight away or ask for more information to be able to make a decision. Any unhappy broker can contact Bristol and West direct to appeal against a decision.

The website address of the service will not be revealed until Monday after direct mailing to introducers.