Abbey for Intermediaries launches new generation of eBusiness systems for protection

The improved service offers more functionality and faster processing. To support the launch, Scottish Provident is offering enhanced commission at a special introductory rate of an extra 10% of LAUTRO1 rates until the end of March 2004 on all applications received electronically.


As well as being able to run quotes offline exactly as before, the new QUOD (Quotations On Disk) system means intermediaries can now:

* Pre-populate application forms from the quote which means no re-entering of details

* Complete Self Assurance application forms anywhere, working offline

* Transmit completed applications electronically individually or in batches when next online

* Download any rate changes or new product information to keep up to date

12,000 existing QUOD users will receive an updated disk with the new features by post this month. Alternatively, intermediaries can request a copy of the new QUOD Version 5 CD, by emailing their name, address, Scottish Provident and Pegasus account numbers to [email protected]

Straight-through end-to-end processing

Intermediaries will also find that completing Self Assurance business online is now even faster and more efficient. Whether applications are submitted electronically from the new QUOD system or from the Scottish Provident website (, the application will go straight into the new business processing system.

Some of the benefits for intermediaries and their clients of this new straight-through end-to-end processing are:

* Business is processed faster

* Intermediaries will be able to access cases immediately using the online tracking system

* Improved cashflow for intermediaries by speeding up commission payments

Nick Kirwan, head of marketing and product development at Scottish Provident, said:

"The improvements we have made are all about making it quicker and easier for intermediaries who do business electronically to sell protection. And because our online system is now linked directly to our mainframe system, clean cases can go on risk immediately and the policy can be issued straight away.

"We believe in offering intermediaries choice in terms of how they do business with us. Whether they prefer to use paper or electronic application forms, we want our processes to be the very best on offer. Those who prefer to use paper-based application forms can continue to do so — exactly as before. However, for those who prefer to work electronically and submit business online, we have ensured that our systems will make this as quick and easy as possible. We’re confident that, once intermediaries try the new system, they won’t want to stop."

Online help and support

Intermediaries can visit, click on the logo, then log into the IFA WebCentre and select ‘Online Tutorial’ for a demonstration of the electronic new business process. Alternatively, they can speak to their sales consultant for more details.

To submit business online, intermediaries must be registered for full access to the IFA WebCentre. Intermediaries can visit the website, click on the logo, then click on the IFA WebCentre and complete the online registration form.